Frequently Asked Questions Call Us Toll Free At 1-800-563-4227 9AM - 8PM EST, Monday - Friday
Pandora's Box:
Relationship Rewind:
  1. What is DiCarlo Coaching?

DiCarlo Coaching is a men’s and women's self-improvement company. We specialize in teaching men and women to be more confident in their dating lives and relationships.

  1. Why do I see Dicarlohelp.com on my billing statement?
If you have a charge from us on your card, either you or someone in your household ordered one of our programs.

Our complete program list is as follows:


If none of these programs ring a bell, please ask the people in your household if they have ordered one of our programs.

If no one in the household ordered one of our programs, and you suspect someone else has used your card, simply let us know and we will remove the charge from your card. There is no need for you to go through the hassle of contacting your credit card company.

Our goal is to help men and women improve their lives, therefore, our service is top-notch, quick and eager to please.
  1. There is a charge on my account that I do not understand. What should I do?

If you have any questions about a charge, our polite staff would be more than happy to assist you.

Simply click on the New Ticket link or call our helpful customer service toll-free at 1-800-563-4227 or on our International Line at 1-201-809-9730 between the hours of 9:00AM and 8:00PM EST, Monday - Friday.

  1. What is your Money Back Guarantee policy?

Below is a list of all of our programs. If you click on the name of the program in question, it will bring you to the original order form where you can read the Money Back Guarantee policy.

Click to read the Money Back Guarantee policy on the original order form for the following products:

  1. I have another question that is not answered here.

Our polite staff would be more than happy to help you with any problem, question or concern that you may have. Simply click on the New Ticket link or call our helpful customer service toll-free at 1-800-563-4227 or on our International Line at 1-201-809-9730 between the hours of 9:00AM and 8:00PM EST, Monday - Friday.

Pandora's Box
  1. What is included in Pandora's Box?

Here is all the info you will need regarding our Pandora's Box program:

Once you log in to the main member's area, you can click the Pandora's Box icon to go straight to the main program. This area holds everything you need to use Pandora's Box. And this core program is yours forever with the basic $69.95 program.

Along with this main program, you will also receive access to The Strategy Guide, The Profiler Quiz and a series of videos and PDFs explaining the whole system.

And along with these bonuses, you will also receive a 14-day trial to Pandora's Box Ph.D. program, which we'll talk about more in just a second.

In addition to the core program, you were given the option to upgrade your Pandora's Box program to include either Unleash Her Inner Nympho and/or Seduce Me, which are both highly recommended programs. They cost $97 / $297 respectively.

When you add on these upgrades, you can access them simply by clicking on their images, on the bottom of your main member's page.

Now, let's talk about the Ph.D. program.

Those videos on the left hand side of your main member's area are part of your Ph.D. program - a program that brings you deeper inside the minds of all eight types of women, and shows you exactly how to read their minds.

You'll watch the first two videos at no charge, one at Day 5 and one at Day 12. These come with your free 14-day trial.

If you decide to cancel your Ph.D. membership, you won’t be charged and you can keep the videos.

If you decide to keep your Ph.D. membership, you'll be automatically upgraded to a full time membership, so you’ll never miss a single video.

The Ph.D member's fees are only $24.95 per week, which is conveniently billed just once per month at $99.80.

You can cancel anytime before the 14-day trial period ends to avoid any future billing. If you decide to cancel anytime after that, you will still be able to keep access to the videos you've unlocked so far.

  1. Can I skip ahead in Ph.D.?

Sorry, but you cannot skip ahead in the Ph.D. program. It's designed to give you gradual, increasing insight into all eight types of women. The same way you wouldn't learn as much if you "skipped ahead" in a college course, you wouldn't learn as much if you "skipped ahead" with the Pandora's Box program.

The whole course is designed to take you step by step through the minds of eight different women, in a way that makes sense for maximum learning and retention. The result? You’ll learn faster and understand women on a deeper level.

If you'd like to avoid any sort of monthly billing, you can simply pay for the whole course upfront.

Even then, though, the videos will update once per week.

  1. How do I cancel the Ph.D. program?

Our polite staff would be more than happy to help you cancel the Ph.D program.

Simply click on the New Ticket link or call our helpful customer service toll-free at 1-800-563-4227 or on our International Line at 1-201-809-9730 between the hours of 9:00AM and 8:00PM EST, Monday - Friday.

  1. Where do I find the Seduce Me ($297) and Unleash Her Inner Nymph ($97) products that I purchased with Pandora's Box?

To access any of the upgrades you purchased with Pandora's Box, simply click on the icons located at the bottom of the page. (Click the one that matches your upgrade)

You will not be charged again and will be directed straight to the content.

  1. I accidentally ordered a Pandora's Box upgrade product, what do I do?

If you have accidentally ordered one or both of Pandora’s Box upgrades (Unleash Her Inner Nympho or Seduce Me), simply let us know by clicking on the New Ticket link or by calling our helpful customer service toll-free at 1-800-563-4227 or on our International Line at 1-201-809-9730 between the hours of 9:00AM and 8:00PM EST, Monday - Friday.


Relationship Rewind
  1. What is included in the Relationship Rewind product?

Relationship Rewind consists of three eBooks that can be downloaded or viewed inside our exclusive member’s area.

  • Step 1: Simple Stage Solver & The Real Reason Reveal: Find out what stage your relationship is in, and the real reason you partner’s feelings faded. All without asking him/her a single question.
  • Step 2: The Perfect Plan & Reaching Out to Rewind: Learn the best way to contact your ex-partner, and what to say to make them miss you again. This is all based on the exact stage you're in.
  • Step 3: Back to Bliss & Your Total Control Time Machine: Rewind your relationship back to bliss, and amplify your ex-partner’s feelings for you. Create an emotional bond that keeps you both in bliss for good.

As a bonus, you also get the ClearTruth Technique eBook.

  • The ClearTruth Technique More Than Just A Lie Detector book will inspire you and your partner to talk with more clarity, honesty and openness about both your feelings and desires.

Members can login at the following link to access their account:
https://member.dicarlocoaching.com/rewind/

  1. I accidentally ordered a Relationship Rewind upgrade product. What should I do?

If you accidentally ordered an upgrade during a purchase, simply let us know by clicking on the New Ticket link or by calling our helpful customer service toll-free at 1-800-563-4227 or on our International Line at 1-201-809-9730 between the hours of 9:00AM EST and 8:00PM EST, Monday - Friday.

  1. Will I receive anything in the mail for Relationship Rewind?

For your convenience, the Relationship Rewind program is hosted online. This way, you can access it quickly and easily, wherever you are. Because of this, there's nothing to ship to you. And you won't receive anything in the mail. You can log in to your Relationship Rewind Member’s Area by using the information below:

https://member.dicarlocoaching.com/rewind/
Username: Your e-mail address
Password: (Case Sensitive)

If you forgot your password or need it to be reset, just submit a New Ticket and our staff will kindly help you out. :-)